Hi Brent,
The order was only placed in the last 3 business days and was dispatched the following business day from when the order was placed.
This parcel has to travel from Sydney to Western Australia. You can't expect it to get there within 3 business days.
We ask that you be a little more patient while the couriers deliver this parcel to you.
The negative review is not based on our service or the product, but more on the delivery time. In future if you wish to order through our website and require express shipping please inform us and we can arrange that for you.
In the meantime, please follow the tracking of your parcel through the couriers website.